Effective Date: [4/12/2024]
Last Updated: [1/12/2025]

Welcome to [tv repair services] (referred to as “we,” “our,” or “us”). By using our website [customercaresupportcenter.com] and our TV repair services, you agree to the following terms and conditions. Please read them carefully before availing of our services.

1️⃣ General Terms

🔹 Service Provider: We are an independent TV repair service provider and not affiliated with, authorized by, or endorsed by any TV brand.
🔹 Use of Website: By accessing this website, you agree to use it only for lawful purposes.
🔹 Service Availability: Our TV repair services are available in [Service Areas – e.g., Kolkata, Howrah, etc.].
🔹 Age Requirement: You must be at least 18 years old to book a service.

2️⃣ Service Terms

✅ TV Inspection & Diagnosis

• Our technicians will inspect and diagnose the issue before performing repairs.
• If additional issues are found, we will inform you before proceeding with extra repairs.

✅ Repair Process

• We offer on-site & service center repairs based on the complexity of the issue.
• Some TV repairs may require replacement parts. We use genuine or high-quality compatible parts based on availability.

✅ Service Charges & Payment

• Inspection Fee: A service charge may apply for TV inspection and diagnosis, even if no repairs are performed.
• Repair Cost: The final cost will depend on the TV model, parts required, and repair complexity.
• Payment Modes: We accept cash, UPI, bank transfer, and online payment options.

✅ Warranty on Repairs

• We provide a limited service warranty (details will be mentioned in your repair invoice).
• Warranty covers repair workmanship & replaced parts but excludes physical damage, liquid damage, or mishandling.

3️⃣ Customer Responsibilities

✔ Provide Accurate Information – Customers must share correct TV model details, issues, and contact information.
✔ Safe Working Space – Ensure a safe, accessible environment for on-site repairs.
✔ Backup Personal Data – We are not responsible for data loss from Smart/Android TVs during software repairs.

4️⃣ Cancellations & Refunds

🚫 Cancellation Policy

• You can cancel a service request before the technician is dispatched.
• Once the technician arrives, the inspection fee will be applicable.

💰 Refund Policy

• No refund for completed repairs unless covered under warranty.
• If a replacement part fails within the warranty period, we will repair or replace it at no extra charge.

5️⃣ Limitation of Liability

⚠ We are not responsible for:

• Manufacturer defects in TVs.
• Issues arising after the repair due to external factors (voltage fluctuations, misuse, accidental damage, etc.).
• Loss of stored data or settings on Smart TVs during software updates or resets.

📌 We only provide TV repair services and do not sell TVs, original parts, or offer brand-authorized warranties.

6️⃣ Third-Party Links & Services

Our website may contain links to third-party websites (e.g., payment gateways, warranty check services, etc.). We are not responsible for their content, security, or privacy policies.

7️⃣ Privacy & Data Protection

🔹 Your personal information is handled according to our Privacy Policy.
🔹 We do not sell or misuse your personal data.

8️⃣ Changes to Terms & Conditions

We may update these Terms and Conditions at any time. Any changes will be posted on this page, and continued use of our services implies your acceptance of the new terms.

9️⃣ Contact Us

📍 Company Name: [tv repair services]
🌐 Website: [customercaresupportcenter.com]
📞 Customer Support: 1800-313-2149
📩 Email: [shawgopal672@gmail.com]

By using our website and booking a service, you agree to comply with these Terms and Conditions.